How do I install the Seenyor device?

Follow the instructions in the Seenyor installation guide. Mount the device ideally on the ceiling for best accuracy. If ceiling installation is not possible, it can be mounted on the side wall, but this may increase the chance of false alarms.

What tools are required for installing the Seenyor device?

Basic tools such as a screwdriver and a mounting bracket (included with the device) are usually sufficient. Refer to the installation guide for specifics.

Where is the best place to install the Seenyor device?

The ceiling is the optimal position to maximize monitoring accuracy. If ceiling mounting is not feasible, the device can be installed on the side wall at the recommended height of 1.6 meters, though this may increase the chance of false alerts.

Where should I avoid installing the Seenyor device?

Avoid installing the device near metal objects, in areas exposed to excessive heat or moisture, and away from locations with potential obstructions like tall furniture or electronic interference (e.g., near routers or large metal appliances).

Can I install the Seenyor device myself, or do I need professional help?

The Seenyor device is designed for easy self-installation, though professional installation is available if preferred.

Does the device need to be connected to Wi-Fi for installation?

Yes, a stable 2.4GHz Wi-Fi connection is required for setup and operation.

How do I connect the device to Wi-Fi during installation?

Follow the steps in the installation guide to connect the device to your Wi-Fi network. Make sure the network is 2.4GHz.

What should I do if the device won’t connect to Wi-Fi during installation?

Ensure the Wi-Fi is set to 2.4GHz and double-check your password. If issues persist, try restarting your router or moving the device closer to it.

Can the Seenyor device be installed outdoors?

No, the device is designed for indoor use only.

What power source is required for the Seenyor device?

The device needs a standard power outlet. Make sure an outlet is accessible from the installation location.

Does the device need line of sight to monitor effectively?

Yes, a clear line of sight enhances accuracy. Ensure the device has an unobstructed view of the area it’s intended to monitor.

Is there a specific height for mounting the device?

The recommended mounting height is 1.6 meters on a side wall if the ceiling mount is not an option.

Can I install multiple devices in different rooms?

Yes, you can add multiple Seenyor devices for broader coverage and manage them through the Seenyor app but you must rename them (e.g., bedroom device 1, bedroom device 2).

What should I do if the device falls or gets displaced?

Reinstall it securely in the recommended position and run a self-test via the app.

What should I do if the installation instructions aren’t clear?

Refer to the detailed installation guide provided or contact Seenyor support.

Are there any environmental requirements for installing the device?

Install in a dry indoor area with stable room temperature, avoiding direct sunlight, excessive heat, or moisture.

Does Seenyor offer installation support?

Yes, customer support is available for installation questions, and professional installation services can be requested.